Terms of Use

1. Use of Service

RapidRFP.ai provides AI-powered tools to help organizations parse questionnaires, manage RFP workflows, and generate draft responses. You agree to use the Service only in compliance with these Terms and all applicable laws.

2. Accounts

You must register an account to access certain features. You agree to provide accurate information, maintain the confidentiality of your credentials, and accept responsibility for all activity under your account.

3. User Content

You may upload documents, data, and other content ("User Content") with or without use of external integrations. You retain ownership of User Content. You grant the Service a license to process and store User Content solely to provide and improve the Service. We do not use User Content to train any AI models.

4. AI-Generated Output

The Service may generate AI-based suggestions or responses ("AI Output"). AI Output may be incomplete, inaccurate, or outdated. You are responsible for reviewing AI Output before using it. No professional, legal, or compliance advice is provided.

5. Acceptable Use

You agree not to:

• Upload content without proper authorization
• Violate privacy, confidentiality, IP, or contract obligations
• Attempt to bypass usage limits, rate limits, or credits
• Use bots, scrapers, or unauthorized automation
• Interfere with security, performance, or system integrity

Violations may result in suspension or termination.

6. Privacy, GDPR, and Security

Your use of the Service is subject to our Privacy Policy.

RapidRFP is designed with industry-standard security controls consistent with SOC 2 principles, including secure data handling, access controls, encryption in transit, and operational safeguards.

For users in the European Economic Area, the Service processes personal data based on:

• Contract performance
• Legitimate interest (platform functionality and security)
• User consent where required

You may request access, correction, or deletion of personal data as described in our Privacy Policy.

7. Data Retention

User Content and personal data are retained only for as long as necessary to:

• Provide the Service
• Maintain account records
• Meet legal, regulatory, or security obligations

Upon account closure, User Content may be deleted after a 30-Day rentention period, unless applicable law requires longer storage. You may request deletion where legally permitted. Backups may persist temporarily as part of routine security and disaster recovery procedures.

8. Fees and Billing

Paid plans, usage limits, and overage fees are outlined on the pricing page. By subscribing, you authorize recurring charges to your payment method. Trials may convert to paid plans unless canceled. You agree to pay the overage fees no later than the specified due date in the generated invoice.

9. Service Modifications

We may update, modify, or discontinue features at any time. We do not guarantee uninterrupted or error-free operation.

11. Intellectual Property

All platform software, features, trademarks, and content (excluding User Content) are the exclusive property of the Service operator. You receive a limited, revocable license to use the Service.

12. Termination

We may suspend or terminate access for violations of these Terms or non-payment. Upon termination, your right to use the Service ends and data may be deleted after the 30-Day rentention period.

13. Disclaimers

• The Service is provided "as is" and "as available."
• We disclaim warranties of accuracy, completeness, merchantability, or fitness for a particular purpose.
• AI Output may contain errors.

14. Limitation of Liability

To the fullest extent permitted:

• Total liability is limited to the fees you paid in the previous 6 months
• No indirect, special, incidental, or consequential damages are covered
• We are not responsible for lost data, profits, or business interruption
• We are not liable for any damages, losses, or disruptions arising from the actions, failures, or policy violations of third-party services or providers integrated with or used by the Service. Your use of any third-party tools is subject to their respective terms, policies, and performance.

15. Governing Law

These Terms are governed by the laws of the State of Wyoming, excluding its conflict-of-law rules.Any disputes shall be resolved in the courts of the Wyoming, United States of America.

16. Indemnification

You agree to indemnify, defend, and hold harmless the Service, its operators, affiliates, and personnel from any claims, liabilities, damages, losses, or expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use or misuse of the Service
• Your User Content
• Your violation of these Terms
• Your infringement of any third-party rights

This obligation survives termination of your account and use of the Service.

17. Dispute Resolution

Any dispute must first be addressed through good-faith negotiation. If unresolved, disputes will be handled in the courts of Wyoming, unless arbitration is required by applicable law. Class actions are waived.

18. Changes to Terms

We may update these Terms at any time. Continued use of the Service after updates constitutes acceptance.

19. Contact